Shipping & Returns

Shipping & Returns

Shipping & Returns

Delivery Charges

All prices on the website are exclusive of delivery charges, which will be added at the checkout.

Prices are a flat rate.

Returns

If your purchase is faulty, I’ll deal with this under my normal returns procedure.

If you’ve received goods and have simply changed your mind about purchasing them, you may return the goods to me for a full credit, without a re-stocking fee, strictly subject to the following conditions:-

The item(s) are in stock condition i.e. as it was when it was delivered to you. You inform us of your desire to cancel within 14 (fourteen) working days of receipt of the product(s). You can contact me via email, telephone or by post to tell me this.

You pay the return delivery charges, by using a method of your own choosing. Goods are returned as soon as possible in order that your credit can be actioned within 30 days.

Goods are returned in a re-saleable condition and in their original packaging. If goods are refused by Sparklin’ Sal, because the above criteria is not met, we’ll return them to the customer and also charge the customers credit card for the value of the carriage.

Please note that these regulations are applicable for private customers only. All business/corporate customers are covered by our standard Terms & Conditions.

YOUR RETURN DELIVERY

Once you have contacted me to inform me of the return, please return the goods to Sparklin’ Sal using your choice of carrier to the following address:-

Sparklin’ Sal
BFM House
Liskeard
Cornwall
PL14 6AF

Phone 07542 645004

Email admin@sparklinsal.co.uk